Contact Us

Send us a message and we will take the time to get to know you so we can help you find your amazing adventure.

FAQ

Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.

Punto Travel & Tours offers a wide range of Family Adventures around the globe. The minimum age (for Family trips) varies depending on destination, and Punto Travel & Tours has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age. Please view our family adventures for more information.

Punto Travel & Tours do not offer any credit system to customers. All products and services are book and buy system.

Who are Punto Travel & Tours travellers?

Punto Travel & Tours adventures are for travellers with a yearning to get off the beaten track. Whether you’re travelling solo, with a group of friends, or are aged 18 or 70, there is an Intrepid adventure to suit your interests and comfort level. Each Intrepid adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures no previous experience is required; our tents are easy to set up, even for first-time campers.

How many people will be on my trip? 

Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips you’ll be part of an intimate group of 12-16 people, though our group sizes are on average 10 people. Our Overland trips are in purpose-built vehicles that can carry up to 24 travellers. Group sizes are displayed on each trip’s overview page on our website.

Are there age restrictions on your trips?

For the majority of our trips the minimum age is 15. An adult must accompany all children under the age of 18. Our Overland Adventures have a minimum age of 18. Younger children can join us on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website. Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 70 years and over.

Who will be my group leader?

While we can’t tell you who your leader is prior to departure, we can tell you they will be awesome. Our leaders are experts in their regions, some because they’ve been travelling there for years, others because they’re local to the region and can’t wait to show you around. On longer journeys, or ones that travel through more than one country, you may change leaders part way through – but this just means double the awesomeness.

Can I just do part of the trip?

Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave a day or so earlier. If you let us know before travel that you’ll be arriving late or need to leave before the trips ends, we will notify our team on the ground to best accommodate your requirements.

Can I make any changes to the itinerary of my group trip, either before or during the trip? 

Please make sure you are happy with your group trip itinerary before booking because we are unable to change them for individual travellers. However, if you and a group of friends, colleagues or even your school would like your own personally designed itinerary, get in contact with our very talented Private Groups; they can tailor an itinerary just for you.

Can I add an extra night on the beginning or end of my group trip, either before or during the trip?

You sure can. Just ask your travel specialist at the time of booking.

Punto Travel & Tours always have specials offers on a regular basis. To be always on the know, make sure to follow us on our social media pages (Facebook, Twitter and Instagram).  Most importantly, subscribe to our newsletter.